Support Hub for Employees

Welcome to the support hub, where you’ll find helpful resources and useful information.

How often should I test?

Saliva testing is done as a series of 2 tests at least 2 days apart.

How to provide a sample [video]

Follow these instructions on producing your saliva sample. The app will also walk you through these steps, or you can Read More

Accessing the app

I have registered Once you are registered for saliva testing you will receive an email confirming app access. Follow the Read More

Difficulty scanning the barcode.

It is important that the camera is able to focus on the barcode. Here are some tips to help with Read More

Saving the App to your phone.

If you have already been registered, here’s how to save it to your phone and use it like any other Read More

How do I know if I’m registered?

After you have submitted your registration, you will need to wait for a confirmation email. Please allow 24 hours on Read More

Finding my NHI

We require your NHI number this is the National Health Index number. Here are a few places you can usually Read More

Accessing the app

All you need to know about accessing and getting the app.